蘋果審核app被拒(2.5.13,5.1.1,5.1.2)

轉(zhuǎn)載:fendoudexiaoniao_ios

2. 1 Performance: App Completeness

2. 5 Performance: Software Requirements

5. 1.1 Legal: Privacy - Data Collection and Storage

5. 1.2 Legal: Privacy - Data Use and Sharing

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Guideline 2.1 - Information Needed

We have started the review of your app, but we are not able to continue because we need additional information about your app.

Next Steps

To help us proceed with the review of your app, please provide detailed information to the following questions. The more information you can provide upfront, the sooner we can complete your review.

- What are the correlation between information such as national ID, national ID number, educational background, martial status and current address with phone recycling?

- What is the correlation of credit score and selling of mobile device?

- What is the purpose of requesting contact information?

Guideline 2.5.13 - Performance - Software Requirements

We noticed that your app includes facial recognition for account authentication but uses a facial recognition technology other than LocalAuthentication.

Next Steps

To resolve this issue, please revise your app to use LocalAuthentication for any account authentication based on facial recognition.

Resources

Visit Apple Developer for resources on using LocalAuthentication to request authentication from users.

Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

We noticed that your app requests the user’s consent to access their camera and contact information but does not clarify the use of this feature in the permission modal alert.

Please see attached screenshots for details.

Next Steps

To resolve this issue, please revise the permission modal alert to specify why the app is requesting access to the user's camera and contact information.

Resources

To learn more about requesting the user’s permission to access app features, visit the iOS Human Interface Guidelines. You may also want to review the Technical Q&A QA1937: Resolving the Privacy-Sensitive Data App Rejection page for details on how to provide a usage description for permission request alerts.

Guideline 5.1.2 - Legal - Privacy - Data Use and Sharing

Your app accesses user data from the device but does not have the required precautions in place.

Next Steps

To collect personal data with your app, you must make it clear to the user that their personal data will be uploaded to your server and you must obtain the user's consent before the data is uploaded. You must also have a Privacy Policy URL and ensure that the URL you provide directs users to your privacy policy.

- Starting with iOS 6, there are keys for specifying the reason the app will access the user's protected data. When the access prompt is displayed, the purpose specified in these keys is displayed in that dialog box. If your app will be transmitting protected user data, the usage string in your access request should clearly inform the user that their data will be uploaded to your server if they consent.

Resources

For more information on these keys, please review the Information Property List Key Reference.

解決準(zhǔn)則2.1 - 需要的信息

蘋果想了解更多的關(guān)于app的信息:(因為我們項目中獲取了很多用戶的隱私信息,身份證,教育背景,住址,通訊錄等)

- 國家身份證,國民身份證號碼,教育背景,軍事身份和當(dāng)前地址等信息與電話回收之間的相關(guān)性如何?

- 信用評分與移動設(shè)備銷售的相關(guān)性是什么?

- 請求聯(lián)系信息的目的是什么?

這個需要在被拒的申訴里,貼上他們了解的信息,態(tài)度要好一點(diǎn),理由也要充分合理

Dear sir / madam,?

hello,

In order to let you know more about our app, more information about our app is below, please check:

/具體獲取用戶隱私信息的作用/

If you need more informations, please contact us.

Thank you very much.?

All the best.?

Yours faithfully??

**

申訴的時候,蘋果那邊回復(fù)的郵件:

Guideline 2.1 - Information Needed

This type of app has been identified as one that may violate one or more of the following App Store Review Guidelines. Specifically, these types of apps often:

1.1.6 - Include false information, features, or misleading metadata

2.3.0 - Undergo significant concept changes after approval

2.3.1 - Have hidden or undocumented features, including hidden "switches" that redirect to a gambling or lottery website

3.2.1 - Do not come from the financial institution performing the loan services

4.3.0 - Are a duplicate of another app or are conspicuously similar to another app

Before we can continue with our review, please confirm that this app does not violate any of the above guidelines. You may reply to this message in Resolution Center or the App Review Information section in iTunes Connect to verify this app’s compliance.

Given the tendency for apps of this type to violate the aforementioned guidelines, this review will take additional time. If at any time we discover that this app is in violation of these guidelines, the app will be rejected and removed from the App Store, and it may result in the termination of your Apple Developer Program account.

Should you choose to resubmit this app without confirming this app’s compliance, the next submission of this app will still require a longer review time. Additionally, this app will not be eligible for an expedited review until we have received your confirmation.

再次申訴:需要再次確認(rèn)我們并沒有違反他們的規(guī)定,申請繼續(xù)審核

Dear sir / madam,

We have checked our app and make sure that we haven’t violated the rules: 1.1.6 2.3.0 2.3.1 3.2.1 4.3.0.

/當(dāng)然也可以一起把其它問題一并附上,消除蘋果那邊對我們的疑惑。/

.If you need other informations or more details, please contact us soon. We will fully cooperates in your demands.

Look forward to your soonest reply.

Thank you very much.

All the best.

Yours faithfully??

**

解決準(zhǔn)則2.5.13 - 性能 - 軟件要求 ??我們注意到您的應(yīng)用包含面部識別以進(jìn)行帳戶驗證,但使用了LocalAuthentication以外的面部識別技術(shù)。

因為我們項目里用到了第三方人臉識別face++,但是蘋果條款里:2.5.13?使用人臉識別進(jìn)行帳戶驗證的 app 必須使用?LocalAuthentication?(而非 ARKit 或其他人臉識別技術(shù)),且必須對未滿 13 歲的用戶使用備用身份驗證方式。

我們解決方案是:把他們提到的人臉識別給隱藏了(其實是后臺通過一個字段控制,當(dāng)審核通過之后,再展示出來)。

解決:準(zhǔn)則5.1.1 - 法律 - 隱私 - 數(shù)據(jù)收集和存儲。我們注意到您的應(yīng)用請求用戶同意訪問他們的相機(jī)和聯(lián)系信息但未在許可模式警報中說明使用此功能。

這個是說,在獲取用戶的相機(jī),聯(lián)系方式等,沒有給到用戶明確的提示,獲取這些信息是做什么用的。

解決準(zhǔn)則5.1.2 - 法律 - 隱私 - 數(shù)據(jù)使用和共享 ?要使用您的應(yīng)用收集個人數(shù)據(jù),您必須向用戶明確其個人數(shù)據(jù)將上傳至您的服務(wù)器,并且您必須獲得用戶的同意才能上傳數(shù)據(jù)。您還必須擁有隱私政策URL,并確保您提供的URL將用戶引導(dǎo)至您的隱私政策。

需要在蘋果截圖有問題的界面:如獲取通訊錄上傳到服務(wù)器上增加一個隱私政策url協(xié)議,并且在app提交信息里填寫上:

被拒了好幾次,最后皆大歡喜。

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