Guideline 2.1 - Information Needed
We’re looking forward to continuing our review, but we need more information about your business model and your users to help you find the best distribution option for your app. Our preliminary review suggests your app may be more appropriate for custom app distribution.
Next Steps
Please review the following questions and provide as much detailed information as you can for each question.
1. Is your app restricted to users who are part of a single company? This may include users of the company's partners, employees, and contractors.
2. Is your app designed for use by a limited or specific group of companies?
- If yes, which companies use this app?
- If not, can any company become a client and utilize this app?
3. What features in the app, if any, are intended for use by the general public?
4. Identify the specific countries or regions where you plan to distribute your app.
5. How do users obtain an account?
6. Is there any paid content in the app? For example, do users pay for opening an account or using certain features in the app?
7. Who pays for the paid content and how do users access it?
譯文:
我們期待繼續(xù)審查,但我們需要更多關(guān)于你們的商業(yè)模式和用戶的信息,以幫助你們找到應(yīng)用程序的最佳發(fā)行選擇。我們的初步審查表明,你們的應(yīng)用程序可能更適合自定義應(yīng)用程序發(fā)行。
下一個(gè)步驟
請(qǐng)回顧以下問(wèn)題,并為每個(gè)問(wèn)題提供盡可能詳細(xì)的信息。
1. 你的應(yīng)用程序是否僅限于屬于同一家公司的用戶?這可能包括公司合作伙伴、員工和承包商的用戶。
2. 你的應(yīng)用程序是為有限或特定的公司群體設(shè)計(jì)的嗎?
-如果是,哪些公司使用此應(yīng)用程序?
-如果沒有,任何公司可以成為客戶并利用這個(gè)應(yīng)用程序?
3.如果有的話,應(yīng)用程序中的哪些功能是為普通大眾使用的?
4. 明確你計(jì)劃發(fā)行應(yīng)用的特定國(guó)家或地區(qū)。
5. 用戶如何獲得帳號(hào)?
6. 是否有任何付費(fèi)內(nèi)容在應(yīng)用程序?例如,用戶是否需要為開戶或使用應(yīng)用程序中的某些功能付費(fèi)?
7. 誰(shuí)為付費(fèi)內(nèi)容付費(fèi),用戶如何訪問(wèn)?
解決方案:
在重新提交版本時(shí),在“備注”中,添加對(duì)以上問(wèn)題的答案:將問(wèn)題寫在前面,然后附上答案(最好寫上中英文).
Guideline 2.5.4 - Performance - Software Requirements
Your app declares support for location in the UIBackgroundModes key in your Info.plist file but does not have any features that require persistent location. Apps that declare support for location in the UIBackgroundModes key in your Info.plist file must have features that require persistent location.
譯文:
你的應(yīng)用在你的信息中的UIBackgroundModes鍵中聲明了對(duì)位置的支持。Plist文件,但是沒有任何需要持久位置的特性。在你的信息中UIBackgroundModes鍵中聲明支持位置的應(yīng)用程序。Plist文件必須具有需要持久位置的特性。
也就是說(shuō),項(xiàng)目中勾選了UIBackgroundModes,但是并未體現(xiàn)出需要后臺(tái)獲取定位的功能的使用。
解決方案:
在重新提交版本時(shí),在“備注”中,添加使用了后臺(tái)獲取定位的功能說(shuō)明(最好寫上中英文)。
APP內(nèi)使用獲取后臺(tái)位置的功能部分為“XX”模塊:XXX->XXX ->開始定位(如何找到使用后臺(tái)定位的功能),此時(shí)會(huì)獲取用戶位置,(這里說(shuō)明一下為什么要獲取定位)。
Guideline 4.3 - Design
We noticed that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam.
The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.
Next Steps
- Review the Design section of the App Store Review Guidelines.
- Ensure your app is compliant with all sections of the App Store Review Guidelines and the Terms & Conditions of the Apple Developer Program.
- Once your app is fully compliant, resubmit your app for review.
When creating multiple apps where content is the only varying element, you should offer a single app to deliver differing content to customers. If you would like to offer this content for purchase, it would be appropriate to use the in-app purchase API.
Alternatively, you may consider creating a web app, which looks and behaves similar to a native app when the customer adds it to their Home screen. Refer to the Configuring Web Applications section of the Safari Web Content Guide for more information.
Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.
譯文:
我們注意到,你的應(yīng)用程序提供了與提交到app Store的其他應(yīng)用程序相同的功能集;它只是在內(nèi)容或語(yǔ)言上有所不同,這被認(rèn)為是一種垃圾郵件。
此應(yīng)用程序的下一次提交可能需要更長(zhǎng)的審核時(shí)間,在此問(wèn)題解決之前,此應(yīng)用程序?qū)]有資格獲得快速審核。
下一個(gè)步驟
-審核App Store Review Guidelines中的設(shè)計(jì)部分。
-確保您的應(yīng)用程序符合app Store Review Guidelines的所有部分以及蘋果開發(fā)者計(jì)劃的條款和條件。
-一旦你的應(yīng)用程序完全合規(guī),重新提交你的應(yīng)用程序進(jìn)行審查。
當(dāng)創(chuàng)建多個(gè)應(yīng)用時(shí),內(nèi)容是唯一不同的元素,你應(yīng)該提供一個(gè)應(yīng)用來(lái)提供不同的內(nèi)容給客戶。如果您想提供此內(nèi)容購(gòu)買,它將是適當(dāng)?shù)氖褂脩?yīng)用程序內(nèi)購(gòu)買API。
或者,你可以考慮創(chuàng)建一個(gè)web應(yīng)用程序,當(dāng)客戶將其添加到他們的主屏幕時(shí),它的外觀和行為與本地應(yīng)用程序類似。更多信息請(qǐng)參考Safari Web Content Guide的配置Web應(yīng)用部分。
提交誤導(dǎo)或傷害用戶或逃避審查程序的應(yīng)用程序可能會(huì)導(dǎo)致你的蘋果開發(fā)者計(jì)劃賬戶被終止。查看蘋果開發(fā)者計(jì)劃的條款和條件,了解更多關(guān)于我們的終止政策。
解決方案:
在App審核->App審核消息中,回復(fù)蘋果官方。
由于我們的App使用相同的主題色,所以看著會(huì)有些類似,但是彼此之間既有聯(lián)系也有區(qū)別。
在回復(fù)中,首先闡明所提交App功能是不同的。然后對(duì)于每個(gè)App的功能進(jìn)行介紹。并附上App的操作視頻以便更加直觀的解釋說(shuō)明。
Guideline 5.1.1(v) - Data Collection and Storage
We noticed that your app supports account creation but does not appear to include an option to initiate account deletion.
Apps that support account creation must also offer account deletion to give App Store users more control of the data they've shared while using your app.
Next Steps
If your app already supports account deletion, reply to this message and let us know how to locate this feature. If your app does not support account deletion, revise your app to include an option to initiate account deletion.
If you are unable to offer account deletion or need to provide additional customer service flows to facilitate and confirm account deletion, either because your app operates in a highly-regulated industry or for some other reason, reply to this message in App Store Connect and provide additional information or documentation. If you have questions regarding your legal obligations, check with your legal counsel.
Keep these requirements in mind when updating your app to support account deletion:
- Only offering to temporarily deactivate or disable an account is insufficient.
- If users need to visit a website to finish deleting their account, include a link directly to the page on your website where they can complete the process.
- You may include confirmation steps to prevent users from accidentally deleting their account. However, only apps in highly-regulated industries may require users to use customer service resources, such as making a phone call or sending an email, to complete account deletion.
譯文:
我們注意到您的應(yīng)用程序支持創(chuàng)建帳戶,但似乎不包括初始刪除帳戶的選項(xiàng)。
支持創(chuàng)建賬戶的應(yīng)用程序還必須提供刪除賬戶的功能,以便讓App Store用戶在使用應(yīng)用程序時(shí)對(duì)他們共享的數(shù)據(jù)有更多的控制。
下一個(gè)步驟
如果您的應(yīng)用程序已經(jīng)支持刪除帳戶,請(qǐng)回復(fù)此消息,并讓我們知道如何定位此功能。如果你的應(yīng)用程序不支持刪除帳戶,修改你的應(yīng)用程序,包括一個(gè)選項(xiàng)來(lái)初始化帳戶刪除。
如果您的應(yīng)用程序在一個(gè)嚴(yán)格監(jiān)管的行業(yè)中運(yùn)行,或出于其他原因,無(wú)法提供刪除帳戶或需要提供額外的客戶服務(wù)流程來(lái)方便和確認(rèn)帳戶刪除,請(qǐng)?jiān)赼pp Store Connect中回復(fù)此消息,并提供額外的信息或文檔。如果你對(duì)自己的法律義務(wù)有疑問(wèn),可以咨詢你的法律顧問(wèn)。
當(dāng)更新你的應(yīng)用程序以支持刪除帳戶時(shí),請(qǐng)記住這些要求:
-僅提供暫時(shí)停用或禁用帳戶是不夠的。
-如果用戶需要訪問(wèn)一個(gè)網(wǎng)站來(lái)完成刪除他們的帳戶,包括一個(gè)鏈接,直接到你的網(wǎng)站上的頁(yè)面,他們可以完成這個(gè)過(guò)程。
-您可能包括確認(rèn)步驟,以防止用戶意外刪除他們的帳戶。然而,只有在嚴(yán)格監(jiān)管的行業(yè),應(yīng)用程序可能會(huì)要求用戶使用客服資源,如打電話或發(fā)送電子郵件,來(lái)完成刪除帳戶。
注:在2022年6月30日起,蘋果審核添加:如果App有賬號(hào)登錄功能,需要支持注銷賬號(hào)功能
解決方案:
添加注銷賬號(hào)功能。