2.4 People

The People section of SCOR was introduced in SCOR 10 and provides a standard for describing skills required to perform tasks and manage processes.?

Generally, these skills are supply chain specific.?

Some skills identified may be applicable outside the supply chain process domain.

Skills are described by a standard definition and association to other People aspects: Experiences,Trainings and Competency level.

Competency level is not included in the framework descriptions.

SCOR recognizes 5 commonly accepted competency levels:

????? Novice: Untrained beginner, no experience, requires and follows detaileddocumentation

????? Beginner: Performs the work, with limited situational perception.

????? Competent: Understands the work and can determine priorities to reach goals.

????? Proficient: Oversees all aspects of the work and can prioritize based on situational aspects.

????? Expert: Intuitive understanding. Experts can apply experience patterns to new situations.

These competency levels are used similarly as process or practice maturity levels. The person or job specification is evaluated on the found (person) or desired (job specification) level of competency.

Codification within the People section consists of coding of the Skills as well as the Experiences and Training that define the Skills.?

All People elements start with a capital letter H followed by a capital letter representing the element: S for Skills, E for Experiences and T for Trainings.?

These are followed by a period and a four-digit number. For example, HS.0046 is the code for “ERP Systems” skill, HT.0007 is the code for APICS CSCP training

SCOR的人員部分在SCOR 10中引入,并為描述執(zhí)行任務(wù)和管理流程所需的技能提供了一個標(biāo)準(zhǔn)。

一般來說,這些技能是特定于供應(yīng)鏈的。

確定的一些技能可能適用于供應(yīng)鏈流程領(lǐng)域之外。

技能是通過標(biāo)準(zhǔn)定義和與他人的聯(lián)系來描述的:經(jīng)驗、培訓(xùn)和能力水平。

能力水平不包括在框架描述中。

SCOR認(rèn)可5個普遍接受的能力水平:

??????新手:未經(jīng)訓(xùn)練的新手,沒有經(jīng)驗,需要并遵循詳細(xì)的文檔。

?????? 勝任的:理解工作,并能確定實現(xiàn)目標(biāo)的優(yōu)先級。

????? 精通:監(jiān)督所有方面的工作,并能根據(jù)情況優(yōu)先排序。

????? 專家:直覺理解。專家可以將經(jīng)驗?zāi)J綉?yīng)用于新情況。

這些能力水平類似于過程或?qū)嵺`成熟度水平。

人或工作規(guī)范是根據(jù)發(fā)現(xiàn)的(人)或期望的(工作規(guī)范)能力水平來評估的。

人力部門的編碼工作包括對技能以及定義技能的經(jīng)驗和培訓(xùn)進(jìn)行編碼。

所有的人員元素都以大寫字母H開頭,然后用大寫字母表示元素:

S代表技能,E代表經(jīng)驗,T代表培訓(xùn)。然后是一個句點和一個四位數(shù)。

例如,HS.0046是“ERP系統(tǒng)”技能的代碼,HT.0007是APICS CSCP培訓(xùn)的代碼。

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