App從零到第一版本完成接近小半年的時(shí)間,期間付諸了許多努力,但結(jié)果是美好的,第一版完成并且成功上架App Store。
先列舉下提交審核的時(shí)間線:
- 5月31號(hào)首次提交審核,6月1號(hào)進(jìn)入In Review,2號(hào)Rejected;
- 6月19號(hào)第二次提交審核,20號(hào)進(jìn)入In Review,21號(hào)Rejected;
- 6月21號(hào)第三次提交審核,22號(hào)進(jìn)入In Review,可能是中間過(guò)了個(gè)周六/日,28號(hào)顯示Pending Developer Release(我設(shè)置的手動(dòng)發(fā)布) !!! 等待開(kāi)發(fā)人員發(fā)布!!!
雖然我公司是做互聯(lián)網(wǎng)金融的,但沒(méi)有金融許可證!!! 這個(gè)開(kāi)發(fā)過(guò)程中我才知道的,有點(diǎn)意外,然后我問(wèn)為什么不辦,公司相關(guān)人員回復(fù)說(shuō)現(xiàn)在國(guó)家把這個(gè)事情擱置了...就是說(shuō)暫時(shí)辦不出來(lái)-_-。金融類App上架蘋果App Store的情況大家上網(wǎng)搜一下就能知道有多嚴(yán)格了,好多人一直在網(wǎng)上尋求大家的幫助如何才能上架App Store,魚(yú)龍混雜說(shuō)什么的都有,比如先別家公司代上然后再轉(zhuǎn)回來(lái),首先我相信追求合規(guī)化的公司絕大部分是不會(huì)如此做的,起碼我們公司領(lǐng)導(dǎo)不會(huì)同意這樣。
第一次被拒蘋果審核給的回復(fù):
Guideline 3.2.1 - Business - Other Business Model Issues - Acceptable
We found that your app facilitates loan applications, but the seller and company names associated with your app do not reflect the financial institution in the app or its metadata, as required by Guideline 3.2.1(viii) of the App Store Review Guidelines.
Next Steps
To help us proceed with the review of your app, please provide the following information. The more information you can provide upfront, the sooner we can complete your review.
1. Both a copy and the direct link to the government website of your Business License which includes the scope that your company is allowed to provide internet lending information intermediary services (營(yíng)業(yè)執(zhí)照,且執(zhí)照中明示公司經(jīng)營(yíng)范圍包含從事網(wǎng)絡(luò)借貸信息中介服務(wù))
2. Your app’s and service’s Terms & Conditions.
3. In the case of dispute, what resolution mechanism does your app and service offer?
4. What is your responsibility in such case? Is such responsibility stated clearly in the Terms & Conditions?
5. How will the involved parties trace one another?
Additionally, please ensure your app’s Support and Privacy URLs in the metadata direct users to the webpages with appropriate information.
Please attach documentary evidence in the App Review Information section in iTunes Connect. In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.
然后我查了下Guideline 3.2.1的內(nèi)容:
-
3.2.1 可以接受
- (i) 在您的 app 中,出于購(gòu)買或促銷目的而展示您的其他 app,只要您的 app 不只是簡(jiǎn)單地羅列其他 app。
- (ii) 顯示或推薦專為經(jīng)批準(zhǔn)的特定需求而設(shè)計(jì)的第三方 app (如健康管理、航空以及輔助功能等)。您的 app 應(yīng)能提供持續(xù)不斷的編輯內(nèi)容,這樣 app 才不會(huì)看起來(lái)像是個(gè)擺設(shè)。
- (iii) 在租借期限結(jié)束后,禁止訪問(wèn)經(jīng)批準(zhǔn)的特定租借內(nèi)容 (例如電影、電視節(jié)目、音樂(lè)、圖書);所有其他項(xiàng)目服務(wù)不得存在過(guò)期時(shí)間。
- (iv) Wallet 憑證可用于付款或接收付款、傳輸交易或是提供身份驗(yàn)證 (例如電影票、優(yōu)惠券和 VIP 憑據(jù))。如將 Wallet 憑證用作其他用途,則可能會(huì)導(dǎo)致 app 被拒,Wallet 憑據(jù)也有可能被撤銷。
- (v) 保險(xiǎn)類 app 必須免費(fèi)提供,并且必須遵守 app 發(fā)布地區(qū)的相關(guān)法律,且不得使用 App 內(nèi)購(gòu)買項(xiàng)目。
- (vi) 經(jīng)批準(zhǔn)的非營(yíng)利組織可以在他們持有的 app 或第三方 app 內(nèi)進(jìn)行籌款活動(dòng),前提是這些籌款活動(dòng)必須遵守所有的 App Review 準(zhǔn)則并提供 Apple Pay 支持。這類 app 必須披露資金的計(jì)劃用途,遵守所有必要的當(dāng)?shù)睾吐?lián)邦政府法律,并且確保向捐款人提供相應(yīng)的報(bào)稅收據(jù)。在被要求時(shí),還應(yīng)向 App Review 團(tuán)隊(duì)提供其他信息。向捐款人介紹其他非營(yíng)利組織的非營(yíng)利組織平臺(tái)必須確保 app 中列出的每一家非營(yíng)利組織都已通過(guò)非營(yíng)利組織批準(zhǔn)流程。進(jìn)一步了解如何成為批準(zhǔn)的非營(yíng)利組織。
- (vii) App 可允許個(gè)人用戶使用非 App 內(nèi)購(gòu)買項(xiàng)目機(jī)制向另一位個(gè)人送贈(zèng)貨幣式禮物,前提為:a) 送贈(zèng)方擁有決定是否進(jìn)行送贈(zèng)的完全自主權(quán),b) 獲贈(zèng)方收取 100% 的禮物金額。然而,禮物若在任何時(shí)間點(diǎn)對(duì)應(yīng)或包含接收任何數(shù)字內(nèi)容或服務(wù),則必須使用 App 內(nèi)購(gòu)買項(xiàng)目。
- (viii) App 如被用于金融交易,投資或資金管理,發(fā)布方應(yīng)為執(zhí)行此類服務(wù)的金融機(jī)構(gòu),或必須使用由該機(jī)構(gòu)根據(jù)其條款與條件提供的公共 API。
我司相關(guān)人員一一將蘋果審核回復(fù)的問(wèn)題全部回答(中文回答即可),然后我貼到了App審核信息的備注里,附件仍然為原先的zip壓縮文件。
第二次提交審核后很快就又被拒了。又問(wèn)了一堆問(wèn)題:
Guideline 3.2.1 - Business - Other Business Model Issues - Acceptable
We found that your app facilitates loan applications, but the seller and company names associated with your app do not reflect the financial institution in the app or its metadata, as required by Guideline 3.2.1(viii) of the App Store Review Guidelines.
Next Steps
To help us proceed with the review of your app, please provide the following information. The more information you can provide upfront, the sooner we can complete your review.
1. Both a copy and the direct link to the government website of your Business License (營(yíng)業(yè)執(zhí)照)
2. A copy of the Rectification Notification issued by the relevant governing authority to your company (當(dāng)?shù)亟鹑谵k (局) 下發(fā)給貴公司的「整改通知書」附件)
3. A copy of the proof that your company is connected to a bank’s depository system (銀行存管證明)
4. Your app’s and service’s Terms & Conditions.
5. In the case of dispute, what resolution mechanism does your app and service offer?
6. What is your responsibility in such case? Is such responsibility stated clearly in the Terms & Conditions?
7. How will the involved parties trace one another?
Additionally, please ensure your app’s Support and Privacy URLs in the metadata direct users to the webpages with appropriate information.
Please attach documentary evidence in the App Review Information section in App Store Connect. In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.
我看到第二次回復(fù)的問(wèn)題中有幾個(gè)和第一次被拒給的問(wèn)題一致,有點(diǎn)懷疑蘋果審核不看App審核信息里的備注,這次我將全部問(wèn)題的回復(fù)直接貼到了被拒信息下方的回復(fù)里,然后附件重新調(diào)整了提交的材料并在此提交了一份。然后在App審核信息的備注和附件位置相同的操作來(lái)一次。
這里有個(gè)坑,坑了我半天時(shí)間,在App審核信息那里,我們可以在備注填寫對(duì)app審核有益的說(shuō)明文字,在附件可以提交一些材料證明等,而且一般附件都是可以成功上傳的,但是在被拒信息下方的回復(fù)位置,添加附件,菊花就一直在轉(zhuǎn),一直上傳不成功,剛開(kāi)始以為公司網(wǎng)絡(luò)不好,換了幾個(gè)網(wǎng)還是不行,在頁(yè)面上也沒(méi)找到有說(shuō)附件的限制條件的,簡(jiǎn)直煩躁的不行,我改了下附件的名稱,附件是產(chǎn)品直接給我的中文名的zip壓縮包,名稱我修改成了file即file.zip,再次上傳很快就成功了。需要說(shuō)明的是我看到有人說(shuō)附件大小限制5M,我倒沒(méi)發(fā)現(xiàn),我們上傳的zip壓縮包,大小10M,開(kāi)始上傳不成功是附件名稱是中文的問(wèn)題,所以建議大家上傳附件時(shí)名稱改為英文,尤其被拒信息下方提交附件時(shí)一定要將附件名稱修改為英文。
下方我貼一下過(guò)審核的我們回復(fù)的文字說(shuō)明:
(我對(duì)公司等敏感詞匯做了xxx處理)
1、營(yíng)業(yè)執(zhí)照
營(yíng)業(yè)執(zhí)照正本請(qǐng)見(jiàn)下方附件中的“營(yíng)業(yè)執(zhí)照”文件夾;
政府網(wǎng)站查詢鏈接:http://www.gsxt.gov.cn/corp-query-homepage.html;
2、 整改通知書
詳情請(qǐng)見(jiàn)下方附件中“互聯(lián)網(wǎng)金融風(fēng)險(xiǎn)專項(xiàng)整治整改通知書”文件夾
3、 銀行存管證明
詳情請(qǐng)見(jiàn)下方附件中的“銀行存管證明”文件夾
4、 Your app’s and service’s Terms & Conditions.
1、《xxx會(huì)員注冊(cè)協(xié)議》,協(xié)議查詢鏈接:
https://www.xxxxxx.com/xxx/regi/laws_new.jsp
2、《借款居間擔(dān)保協(xié)議》:約定了交易模式及各方權(quán)利義務(wù)設(shè)置:
(1)xxx提供信息咨詢、撮合借貸等服務(wù),收取服務(wù)費(fèi);
(2)xxx平臺(tái)出借人出借本金給借款人,收取利息并向平臺(tái)支付服務(wù)項(xiàng)目的服務(wù)費(fèi);
(3)xxx平臺(tái)借款人借款、向出借人支付利息并向平臺(tái)支付服務(wù)項(xiàng)目的服務(wù)費(fèi);
(4)在借款人逾期時(shí),擔(dān)保人承擔(dān)擔(dān)保責(zé)任向出借人返還本息,同時(shí)取得擔(dān)保債權(quán)向借款人追償;
5、In the case of dispute, what resolution mechanism does your app and service offer?
(1)撥打客服電話:0xx-xxxxx,與平臺(tái)客服取得聯(lián)系
(2)訴訟解決方式約定——《xxx網(wǎng)站服務(wù)協(xié)議》第十二條;
(3)協(xié)議查看鏈接:https://www.xxxxx.com/xxx/regi/laws_new.jsp
6、What is your responsibility in such case? Is such responsibility stated clearly in the Terms & Conditions?
(1)xxx按照《xxx會(huì)員注冊(cè)協(xié)議》第三條和第四條提供信息搜集發(fā)布、資信評(píng)估、借貸撮合、信息交互、融資咨詢等居間中介服務(wù),并在服務(wù)范圍內(nèi)承擔(dān)相應(yīng)責(zé)任,同時(shí)對(duì)xxx會(huì)員進(jìn)行風(fēng)險(xiǎn)提示,在網(wǎng)貸風(fēng)險(xiǎn)提示范圍內(nèi)免責(zé)。
(2)xxx責(zé)任范圍(第三條)、服務(wù)項(xiàng)目(第四條)風(fēng)險(xiǎn)提示及免責(zé)(第六條)均明確約定了xxx的責(zé)任承擔(dān)范圍。
7、How will the involved parties trace one another?
(1)xxx注冊(cè)留存會(huì)員的基本信息及交易信息,包含但不限于姓名、身份證號(hào)、手機(jī)號(hào)碼、銀行賬號(hào)等信息;
(2)xxx所有會(huì)員均予以實(shí)名身份認(rèn)證和銀行卡認(rèn)證;
(3)交易雙方簽署交易協(xié)議,如《借款居間擔(dān)保協(xié)議》,協(xié)議各方可查詢下載各方信息,便于相互聯(lián)系和糾紛解決。
4、協(xié)議查看鏈接:
https://www.xxxxx.com/userContract.do?action=getContract&type=7&protocolNum=LCFY180614165012293;
8、相關(guān)權(quán)威媒體報(bào)道:
(1)新華網(wǎng)
http://www.js.xinhuanet.com/2017-11/13/c_11219494xx.htm;
http://news.xhby.net/system/2017/08/14/030727xxx.shtml;
(2)網(wǎng)貸之家
https://m.wdzj.com/news/yybb/26000xx.html?from=timeline
附件中內(nèi)容(zip格式壓縮包):
壓縮文件格式: 格式最外層是文件夾,內(nèi)放多個(gè)文件夾,每個(gè)文件夾放相應(yīng)的材料,如下方:

以上信息,我公司通過(guò)了蘋果審核。
貼下我司營(yíng)業(yè)執(zhí)照的經(jīng)營(yíng)范圍:

PS: 7月2號(hào)我們提交了新的版本,今天已通過(guò)審核,一次過(guò)審。