1.課程簡介
(1)課程目標
理解項目管理,能夠制定項目計劃,并根據(jù)計劃選擇合適工具,形成一套合適的管理風格
每個project都是unique的,包括group member和product process,所以核心是要理解project manager的定位,根據(jù)具體情況形成project plan, schedule, budget,再找到適合項目的tools,不斷前進磨合團隊的問題,形成management style。
常見的management style有三種,硬權力領導模式(依靠職位賦予的權利管理)、能力型領導模式(依靠過硬的專業(yè)技術和管理能力)、情感型領導模式(優(yōu)先使用忠誠度高和領導喜歡的員工)
(2)在線討論
及時參與,內容易懂且有價值,學會做project member&project manager,不要把project分工完成。
(3)課程形式
1.共3個project,每個成員輪流做manager;2.共1個Quiz,在Week9課上在線完成;3.教科書project management的版本最好是6th+;4.課上互動主要通過poll everywhere完成
(4)課程建議
1.及早決定PM;2.設立每周的線下討論會;3.使用google docs幫助寫final report
2. Introduction to Modern Project Management
(1)什么是項目
project = pro(planning)+ ject(throw)
A project is a temporary endeavour undertaken to create a unique product, service or result.
項目概念的核心要求是temporary和unique,也就是說項目是全新的一次性的,這點上要和日常的工作進行區(qū)分,同時項目也是有獨特性的,不是對過去工作的重復。
The purpose/goal of a project is to satisfy a customer’s need.
In an organization, a project needs to align with the organisations goals and objectives.
(2)項目特征
1.Has an established objective;2.Has a defined life span with a beginning and an end;3.Usually, involves several departments and specialists;4.Non-routine and has some unique elements;5.Specific time, cost, and performance requirements
識別項目從上面5個方面進行,要有一個明確的目標,同時有明確的起止時間,明確參與的人員,內容獨特,且從時間、花費和項目成果上進行管理。
快速記憶:OPTUS--Object, Performance, Time, Unique, Specialist
項目常見的限制因素是最后一個特征:time, cost, performance/scope。他們之間的關系是不確定的,比如,時間減少,并不意味著花費增加。
Question:Which one is a project?
A.Releasing a software patch
B.responding to a telephone inquiry
C.production of a musical performance
答案:C
A選項,Object是發(fā)布patch;Performance要update軟件;Time起止時間確定;Unique不符合,可能會是一項長期的服務,這樣就是routine的;Specialist是符合的,需要專業(yè)的工程師。
B選項,Object是回復inquiry;Performance不明確;Time的deadline不明確;Unique不符合,可能是模板的問答;Specialist不一定,可能是一般人都能回答的。
C選項,Object是導演一場音樂演出;Performance是演出;Time有明確的時間;Unique符合,這是一種藝術生產;Specialist符合,需要音樂家。
(3)項目生命周期
一個project通常由4個周期構成,Defining + Planning + Executing + Closing,而且這四個周期是有overlap的,同一時間可能多個周期同時在進行,比如同時定義和計劃一個project。
(4)什么是項目管理project management
The complete set of tasks, techniques, tools applied during the project life-cycle.
project management在project進行中扮演著重要的角色:
1.壓縮項目周期
2.使復雜的項目整體化
3.能從管理者高度同時平衡planet, people, profit
4.使公司架構扁平化,利于管理
5.提高定制化商品和服務的可能性
6.加速公司運轉,使得多個小項目同時進行成為可能
多項目同時運行有著諸多的挑戰(zhàn),比如難以與公司戰(zhàn)略保持一致,難以決定不同項目的優(yōu)先級,難以滿足每個項目的周期需求,難以按照項目規(guī)劃落實等。project management能夠從公司整體安排各個項目,從整體上管理不同項目使用的公司資源,從全局評估各個項目的風險,從整體上評估公司的發(fā)展。
(5)關于項目的3P-project, program, portfolio
project范圍最小,A project is a temporary endeavour undertaken to create a unique product, service or result.
program包含project,Program management is the process of managing multiple ongoing inter- dependent projects.
portfolio包含program,Major functions of portfolio management include oversee project selection, monitor aggregate resource levels and skills, etc.

(6)項目經(jīng)理project manager
一個項目經(jīng)理要平衡兩方面的能力:technical和sociocultural。

3.TextBook Bullet Points
Ch1. Modern Project Management
Project management is a result-oriented management and a set of tools, which is not limited to private sector.
Project Management Institute (PMI) is a professional organization for project managers. There are 2 certifications: PMP (Project Management Professional) + CAPM (Certified Association in Project Management) for entry-level project managers.
Q1. What is a project?
A project is a temporary endeavor undertaken to create a unique product, service, or result. Major goal of a project is to satisfy a customer’s need.
Major characteristics of a project: objective + life span + participants + creativity +time/cost/requirements.
A project is not routine, repetitive work!
A program is a group of related projects designed to accomplish a common goal over an extended period of time. The difference between project and program lies in scale and time span.
Projects are evaluated according to accomplishment, cost, and time spent, the triple constraints.
Project life cycle: e.g., a new software development project may consist of five phases: definition, design, code, integration/test, and maintenance. 1.defining, 2.planning, 3.executing, and 4.delivering.
Project managers plan, schedule, motivate and control like other managers; they are also direct link to customers; they are ultimately responsible for performance.
A program is a group of related projects designed to accomplish a common goal over an extended period of time.
Program management is the process of managing a group of ongoing, inter- dependent, related projects in a coordinated way to achieve strategic objectives.
Q2. Current drivers of project management
Compression of the Product Life Cycle + Knowledge Explosion + Triple Bottom Line (planet, people, profit) + Corporate downsizing + Increased customer focus + Small projects represent big problems
Project management is becoming a standard way of doing business. Product life cycle in high-tech industries is averaging 6 months to 3 years.
Organizations with many small projects going on concurrently face the most difficult project management problems.
Project management appears to be ideally suited for a business environment requiring accountability, flexibility, innovation, speed, and continuous improvement. Project management is replacing middle management as a way of ensur- ing that things get done.
Q3. Project Management Today—An Integrative Approach
Project management integration: Integration means applying a set of knowledge, skills, tools, and techniques to a collection of projects in order to move the organization toward its strategic goals.
Integration of Projects through Portfolio Management
Project managers must shape a project culture that stimulates teamwork and high levels of personal motivation as well as a capacity to quickly identify and resolve problems that threaten project work.
Technical dimension represents the “science” of project management while the sociocultural dimension represents the “art” of managing a project.