本人外企工作5年經(jīng)驗，因為在法企，對英語郵件的要求不是很高（法式浪漫主義英語你懂得）。外加內(nèi)部溝通偏多，英語郵件技巧沒有提升很快。現(xiàn)在進入一家英國外資企業(yè)，郵件水平一下子暴露，郵件質(zhì)量很渣，經(jīng)常被叫去辦公室被老板指點江山。所以，痛定思痛，花了挺長一段時間思考，并苦苦搜羅了下身邊同事和客戶的優(yōu)質(zhì)郵件，從中找點好的例句和思路。
整理了如下150句非常實用的英文郵件例句，幫助你快速搭建一個郵件的結(jié)構(gòu)。有些句子甚至可以直接“拿來主義”。讓你的郵件編輯效率起飛，目標是讓老板對你的郵件無話可說?。。?/p>
第一章：思路篇：精，禮，準，行，謝 英語郵件的五字方針
在開始正式內(nèi)容之前，還是希望幫大家領(lǐng)一下撰寫英語郵件的要領(lǐng)：
一封好的英語郵件我認為有5個重要標準：
1.精：
措辭言簡意賅，篇幅精簡，因為郵件的目的方便別人閱讀和理解。（LESS IS MORE）
2.禮：
已經(jīng)要講禮節(jié)，講禮節(jié)，講禮節(jié)！重要的事情講3遍。外國人非常講究禮貌，這代表一個人的素養(yǎng)，尤其在素未謀面的情況下。禮貌的態(tài)度就是你最好得名片。
3.準：
表達的信息，觀點要準確。每每都要擊中要害，就如同一顆顆出膛的子彈。（bullet point）抓重點，不要泛泛而談。因為人家沒時間看你的“文章”。
一般重要信息有，【重要決定】，【會議紀要】，【建議&方案】等
一般選取三點比較好，提煉關(guān)鍵點。1，2，3，我只說三點
4.行：
表示郵件最后要給到下一步的行動計劃，因為光有一個結(jié)論沒有action plan等于沒有推動項目的進行。所以給到郵件相關(guān)同事，客戶一個清晰的行動計劃，最好用表格的形式呈現(xiàn)為上策。
5.謝：
在郵件最后，表達感謝。希望別人的回復(fù)，感謝他人的配合與協(xié)作。帶著滿滿都誠意與他人溝通，合作就會變得順暢。讓別人不僅僅知道你的目的，更重要的是你的心意。
希望你通過以上五個bullet point配合我提供的一些模版，還有自己的積累。寫出一封封得體又溫暖的英語郵件。讓你的溝通幫助你贏得生意場上的豐收，獲得公司內(nèi)部溝通達人的好口碑。
第二章：實用篇
奉上獨家使用說明書：
1.保存一個word文檔，需要的話下方有獲取方式
2.“查找”你需要的主題或者關(guān)鍵字 （CTRL+F）
3.復(fù)制+粘貼：應(yīng)該是最喜聞樂見的快捷鍵了
4.修改潤色：根據(jù)你郵件需要表達的意思和語境進行適當?shù)男薷?/b>
好句子都在下面了，供大家參考：?
分成：1.鳳頭 2.豬肚 3.豹尾 就像小時候?qū)W些作文一樣?
一 鳳頭
A. Opening Lines
1/寒暄?
開頭一定要表達感謝和寒暄，禮貌很重要——傳達對別人的關(guān)切，讓對方知道你重視他。
● I hope you had a good weekend.
● I hope you had a great trip.
● Hope you had a nice break.
● I hope you are well.
● I hope all is well.
● Hope you're enjoying your holiday.
● I hope this email finds you well.
● I hope you enjoyed the event.
● I'm glad we had a chance to chat at the convention.
● It was great to see you on Thursday.
● It was a pleasure to meet you yesterday.
2/ 郵件開頭
說明自己的來意，寫這份郵件的目的是什么？
● I am writing to you about our last meeting/your presentation yesterday/our next event.
● I am writing to you with regards to/regarding/concerning/in connection with...
● I am writing to ask/enquire/let you know/confirm/check/invite you to/to update you
on/ask for a favor...
● I am writing you to follow up on...
● I am contacting you to inform...
● I am reaching out because...
● This is just a quick note to...
● This is just a quick reminder...
● I wanted to let you know that...
● Might I take a moment of your time to... (very formal)
● It's [Your Name] from [Your Company].
● This email is just to let you know that…
3/ 回復(fù)他人
● I just got your request for...
● I just read your email about...
● As we discussed, I would like to send you...
● Thank you for your email about...
● Thanks for your email this morning/yesterday/on Wednesday/last month...
● Thanks for your feedback on/your invitation/your suggestion
● Thanks for sending/asking about/attending
● Thanks for your quick reply.
● Thanks for getting back to me so quickly.
● Thank you for reaching out (to me).
4/ 致歉
● Sorry for my late reply.
● Sorry it took me so long to get back to you.
● I apologize for the late response.
● Sorry it’s been so long since my last email.
● I was sorry to hear about...
● Please accept our apologies for any inconvenience caused.
二：豬肚
B. Body Lines
1/隨函附件
● I’ve attached…
● Please find [file] attached.
● I'm enclosing [file].
● Please see the information below for more details about...
● The parts in bold/in red/in blue are my comments/are the changes we made.
● Here's the document that you asked for,
● I’ve attached [file] for your review.
● I'm sending you [file] as a pdf file.
● The attached file contains...
● Could you please sign the attached form and send it back to us by [date]?
● Here’s the [document] we discussed.
● [file] is attached.
● Please take a look at the attached file.
● Take a look at the [file] I've attached to this email.
● I've attached [file].
● More information is available at?
● Please note that...
2/ 提出請求?
● Could you please...?
● Could you possibly tell me...?
● Can you please fill out this form?
● I'd really appreciate it if you could...
● I'd be very grateful if you could...
● It would be very helpful if you could send us/me...
● I was wondering if you could/if you would be able to...
● If possible, I'd like to know (more) about...
● Please find my two main questions below.
3/ 尋求更詳盡的解釋?
● I didn't/don't fully understand [something]. Could you please explain that again?
● I didn't quite get your point about [something]. Could you be more specific?
● Could you repeat what you said about...?
● Could you give us some more details on...?
● If you could please shed some light on this topic, I would really appreciate it.
● Could you please clarify [something]?
● Could you please clarify when you would like us to finish this?
● When exactly are you expecting to have this feature?
● Here are the details on...
● Could you please clarify what you would like us to do about...?
● If I understood you correctly, you would like me to...
● What exactly do you mean by [something]?
● Could you explain what you mean by [something]?
● In other words, would you like us to...
4/ 信息分享?
● Thank you for letting me know.
● Thank you for the heads up.
● Thank you for the notice.
● Please note...
● Quick reminder...
● Just a quick/friendly reminder that...
● Thank you for sharing.
● I'd like to inform you that...
● Just a quick heads up -
● Thanks for keeping me in the loop.
● Please keep me informed/posted/updated/in the loop.
5/獲得別人的意見或者許可?
● Please let me know if this is OK with you.
● What are your thoughts (on this)?
● What do you think?
● Please let me know what you think.
● We just need the thumbs up/the green light. (=we're waiting for approval)
● You (totally) have the green light!
● He approved of it, so you can go ahead with the project.
6/ 發(fā)出會議的邀請
● I'd like to schedule a meeting on [day] if you are available/free then.
● I am available on [day], if that's convenient for you.
● Would you be available on [day]?If so, I'll send you an invite shortly.
● Can you make it on [day]?If so, I'll book accordingly.
● I'm afraid I can't make it on [day]. How about...?
● (Due to...) I'm afraid we need to reschedule/delay/postpone/put back/cancel/call
off/move/rearrange our meeting.
● We are sorry to inform you that the interview/meeting scheduled for [day] will have to be
rescheduled.
7/ 如何傳達一個壞消息
● Unfortunately, ...
● Unfortunately, we cannot/we are unable to ...
● I'm afraid it will not be possible to...
● Unfortunately, I have to tell you that...
● I'm afraid that we can't...
● We regret to inform you that...
● I regret to inform you that (due to...) ...
● After careful consideration we have decided (not) to ...
● Due to [reason], it won't be possible to...
● It's against company policy to...
● I tried my best, but...
● Despite my best efforts, ...
● I can't see how...
● I'm sorry but it's out of my hands.
● I'm afraid I won't be able to...
● I'm sorry to tell you that…
第三部分：豹尾
1/ 期盼他人的回復(fù)或其他..?
● Looking forward to hearing from you soon.
● I look forward to hearing from you soon.
● Please let me know if this works/if you are available/if that sounds good/if you can/if you
can help/if you need to reschedule...
● I look forward to seeing/meeting you.
● See you on Thursday/next week.
● Thanks.
● Thank you in advance.
● Thank you for everything.
● Cheers.
● Any feedback you can give me on this would be greatly/highly/much appreciated.
● If you could have it ready by tomorrow/the end of next week, I would really appreciate it.
● I would appreciate your help in this matter.
● I hope you find this helpful.
● I hope it's clearer now.
● I hope that answers all your questions.
● If we can be of any further assistance, please let us know.
● Let me know if you need any help.
● For further details...
● If you have any (more) questions (about)...
● In the meantime, if you need any more information,
● I you need more information/more info/further information,
● I know that's a lot to take in, so let me know if anything I've said doesn't make sense.
● ... please do not hesitate to contact me.
● ... please feel free to contact me/to get in touch.
● ... please let me know.
● ... drop me an email/drop me a line.
2/ 表達致歉
● Thanks you for your understanding/for your patience.
● Thanks again for your understanding/for your patience.
● Once again, please accept our apologies for any/the inconvenience caused / for the delay/
for the misunderstanding.
● I hope this is okay with you.
● I really hope we can find a solution soon.
● I hope you can understand.
● Sorry I couldn't be of more help.
3/ 結(jié)尾致謝?
● Best regards,
● All the best,
● Best wishes,
● Cheers,
● Have a great weekend!
● Have a wonderful day!
希望這些整理可以幫助你節(jié)省很多時間，一共150多個句子，讓小白玩家可以盡快上手。使得你的郵件表達能力更加多樣化和豐富。
光是有這些現(xiàn)成的模版確實能幫你速度提升英語郵件的寫作技巧，但是要寫出得體的郵件還是需要平時單詞和例句的積累，外加邏輯思維和表達技巧。別著急，用心表達，慢慢提升。
需要word版本的可以關(guān)注我的公眾號：粥粥小黑皮?回復(fù)：email?即可獲得，如果你還想更一步提高英語郵件的寫作技巧。可以推薦你一本電子書，需要的話可以在公眾號里留言。
謝謝！
