全文內(nèi)容整理出自BABOK 3.0
7 Analytical Thinking and Problem-Solving Skills
Additional Statement
1. Creative Thinking: Think outside the box; be able to offer solutions to the problem.?
創(chuàng)造性思維要打破局限，不拘泥，創(chuàng)造性地提出解決方法
2. Learning: Lean "How to learn"
快速學(xué)習(xí)能力，要有學(xué)習(xí)新知識的方法和方式。
3. Conceptual Thinking: Paint a picture by combing series of information; Be able to understand the problem by root cause; Determine what's the best course of action to take. Basically, this is where the decision comes in.?
概念思維，要有分析復(fù)雜問題的能力，找到看似不相關(guān)因素的內(nèi)在聯(lián)系；清楚問題的根因，這也便于往后做出判斷或決策。
4. Decision Making: Understand the criteria
做決策，要想清楚基于哪些標(biāo)準(zhǔn)做的決策
5. Problem Solving: Clarify underlying course of the problem; root cause analysis;
解決問題，要闡明問題的根因，用RCA思考問題。
6. Visual Thinking: Visually communicate complex concepts and models to stakeholders; Picture worth a thousand words.
可視化，一圖勝千言
7. System Thinking: Understand interactions.
站在系統(tǒng)的維度上，要關(guān)注到人、流程等之間的連接和聯(lián)系。
5 Behavioral Characteristics?
Additional Statement
1. Ethics: Make sure that things are done as the way they should do and then following laid down procedures.?
承諾的事情要說到做到，并且按照事先約定及現(xiàn)有的規(guī)則來做。
2. Trustworthiness: Look at the situation where you are as a BA and analysis somebody who can actually be reckoned with and trusted on. Then to have a high level of integrity on him.?
想清楚項目里關(guān)鍵角色或者值得信賴的人，用人不疑，疑人不用。
3. Personal Accountability : refer to self discipline; ability to do what you should do.?
自律，強(qiáng)大的自我管理，以按時達(dá)到目標(biāo)。
4. Organization and Time-Management: Apportion your time to your work and make sure that you can do it. Don't spend time on trivial things or doing things that cannot in any way add to the success of your work.
有效的時間管理，做有意義的事情。
5. Adaptability: Ability to change, be malleable, and be able to do things in line with the environment.?
提高適應(yīng)能力，擁抱變化。適應(yīng)環(huán)境。
5 Business Knowledge?
Additional Statement
1. Business Acumen: Don't forget that you are doing business analysis, the key word here is "Business"; You should understand what's the business is about.?
BA的關(guān)鍵詞，在于“Business”,了解業(yè)務(wù)是很重要的。
2. Organization?Knowledge: Understand how the org is structured; How various processes interact or various interfaces interact withinin org.
了解組織是如何組織的；不同的過程如何相互作用或不同的接口如何與組織相互作用。?
3. Industry Knowledge: How org is positioned?within the industry.?
4. Solution Knowledge: Fully understand on the solution will help you expedite discover the potential changes.?
許多時候，我們有變更，是因為我們沒有充分理解需求情況下，制定了方案。
5. Methodology Knowledge: Enable the business to quickly adapt to and perform in a new environment; Help you become adaptable in the environment.?
對環(huán)境變化可以從容應(yīng)對。
4 Communication Skills
Additional Statement
70% communication is non-verbal; You ability to communicate to a large extent will be dependent on how good you are with regards to the nonverbal communications.?
5 Interaction Skills
Additional Statement
- Leadership and influencing is refer to the ability to communicate vision and motivate members to work towards accomplishment of the initiative.?
- If you have teaching skills, you would be able to effectively communicate ideas to your stakeholders in an understandable format.?
3 Tools And Technology Skills
Additional Statement
Office software, for example, Google Drive, Dropbox and some cloud services or document control software.?
BA tools: Visual Paradigm, Microsoft Visio.?
Communication tools: Email, Skype, Zoom.
