商務(wù)英語 Level 3 Unit 1 -4 Product Features II

user experience?用戶體驗

User experience describes how a user feels when using a product.?用戶體驗描述用戶使用產(chǎn)品時的感受。

Products with a great user experience are well-designed, easy to use, and effective.具有良好用戶體驗的產(chǎn)品是設(shè)計良好、易于使用和有效的。

He doesn't like the app's user experience.他不喜歡這個應用程序的用戶體驗。

They interviewed some users to improve their product's user experience.為了改善產(chǎn)品的用戶體驗,他們采訪了一些用戶


user-friendliness?用戶友好性

User-friendliness is how easy something is to use or understand.

User-friendly websites are organized, clear, and straightforward.

Their products are well-designed and user-friendly.

The software is too complicated to be user-friendly.


customer service?客戶服務(wù)

Customer service is the help a business provides for its customers.

Restaurants need to offer great customer service to be successful.

Good customer service is important for any business.

Better customer service often leads to increased customer loyalty.?更好的客戶服務(wù)通常會提高客戶忠誠度。


customer review

A customer review is a report about a product or service written by a customer.

Customer reviews can strongly influence a company's reputation.

People often read customer reviews to decide if they want to buy a product.

This book has sixty customer reviews on Amazon.

The restaurant has an overall review of five stars.

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