Elementary ‐ Making an Appointment
藍(lán)色-降調(diào)
黑色-升調(diào)
黃色-平調(diào)
A: Hello, Fairbrook Consulting, how may I help you?
B: Yes, this is Julianne Horton, and I’m calling to arrange an appointment with Ms. McNealy.
A: Certainly, what day were you thinking of?
B: How’s Thursday? Does she have any time available then?
A: Um. . . let me double check. . . unfortunately, she’s booked solid on Thursday, how does next Monday work for you?
B: Actually, I’ve got something scheduled on Monday. Can she do Tuesday?
A: Sure, Tuesday’s perfect. May I ask where you’re calling from?
B: Sure, Merton Financial Advisors.
A: Oh, actually, Tuesday’s no good. Sorry ’bout that.
1、consulting? adj.咨詢的? ? n.咨詢、咨詢公司
management consulting 管理顧問
consulting services 咨詢服務(wù)
business consulting 業(yè)務(wù)咨詢
consulting fee 咨詢費(fèi)用
consulting company咨詢公司，顧問公司
2、how may I help you
how may I help you更正式，禮貌些
how can I help you
may I help you 主動(dòng)
How may I help you 被動(dòng)
what can I do for you我能為你做些什么？
how may I help you 我怎樣才能幫助到你 （方式）
3、I'm calling to 我打電話的目的是什么
I'm calling to because 我打電話是因?yàn)?/p>
I'm called to 表過去
I'm calling you because I thought that you call me.
I'm calling about tomorrow's meeting.
I call to you apologize
I'm calling to talk to monster in the marketing departments.
4、arrange 安排
arrange an appointment 安排一個(gè)見面預(yù)約
Make an appointment
Schedule in the appointment
Book an appointment
5、certainly
Certainly 、sure 更禮貌
Of course
6、available 有空的
have any time available
Do you have any time available this week 你這周有空嗎？
I'm afraid I don't have any time 或許我沒有時(shí)間。
Have any rooms available 還有沒有空房間
They may not any rooms available this time
We do not have discount plan available at this time
when are you available for interview你有空進(jìn)行面試嗎,你什么時(shí)候有空進(jìn)行面試
Are you available now 你現(xiàn)在有空嗎
Are you available on Friday evening 你星期五晚上有空嗎
She is a available/I'm a available 我是單身的 not occupied
7、double check 再仔細(xì)檢查一次
You should make a double check with your answer 你需要再一次檢查一下你的答案
8、unfortunately 很不幸的，非常遺憾的
9、solid
solid 穩(wěn)固的，穩(wěn)定的，固體的
book solid 訂滿了
10、work for someone 對(duì)某人來說可以嗎/行的通嗎？
It doesn't work for me 這個(gè)對(duì)我行不通
It works for me 這對(duì)我行的通
11、get sth done 指什么事情被完成
get my hair cut 我的頭發(fā)被剪
12、do sth instead 把…換作…
