Module 1 給予反饋

1. 描述員工的形容詞

clever 聰明的
reliable 可靠的，可以信賴的
outgoing 友好的，喜歡交際的
honest 誠實的
disorganized 紊亂的，缺乏條理的
ambitious 雄心勃勃的

描述員工的形容詞
以下是一些可用于描述員工的形容詞。把形容詞和它的反義詞一起識記，這種方法一直都很好。
clever - stupid 聰明的 - 愚蠢的
outgoing - shy 外向的 - 害羞的

注意，否定前綴 un- 常用于構(gòu)成反義詞。
reliable - unreliable 可靠的 - 不可靠的
ambitious - unambitious 有雄心壯志的 - 無抱負(fù)的

否定前綴 dis- 不如 un- 常見，但是也用于構(gòu)成一些重要的反義詞。
honest - dishonest 誠實的 - 不誠實的
organized - disorganized 有條理的 - 紊亂的

• She knows where everything is. She's very organized.
  什么東西在什么地方，她都知道。她非常有條理。
• Leanne had a great idea. She's so clever.
  Leanne 的主意不錯。她非常聰明。
• Yes, I'm ambitious - I want to be CEO.
  是的，我很有雄心壯志 - 我想當(dāng)首席執(zhí)行官。
• I lost my ring, and I didn't tell her. I feel dishonest.
  我弄丟了戒指，而且我沒有告訴她這件事。我覺得自己很不誠實。
• I'm outgoing - I love to talk with new people.
  我性格外向 - 我愛和新人交談。
• Max is never late to work; he's very reliable.
  Max 工作從不遲到；他非?？煽俊?/li>

2. Fast、hard和good

'Fast,' 'hard'和'good' 用作形容詞和副詞
很多形容詞在詞后加上-ly即可用作副詞。
He's clever. 他很聰明。
He managed the project cleverly. 他巧妙地管理項目。

Fast, hard和good都是例外。 用fast作形容詞放在名詞前面。
She's a fast learner. 她是一個學(xué)東西很快的人。

用fast 作為副詞放在動詞之后。注意它沒有-ly 后綴。
She learns fast. 她學(xué)東西很快。

用 hard 作形容詞放在一個名詞的前面。
Bill is a hard worker. Bill 是一個工作努力的人。

用 hard 做副詞放在動詞后面。注意：它沒有-ly 后綴。
Bill works hard. Bill 工作努力。

用 good 作形容詞放在名詞前面。
He's a good guy. 他是個不錯的小伙子。

用well,不是good放在動詞后作副詞。
I work well with the team. 我與團(tuán)隊合作融洽。
語言點：guy 一詞在非正式場合可用于指代男性。它也可在口語中指代一群男人或女人。

3. for和since表示持續(xù)時間

We've been friends for years.
我們朋友多年了。
He's worked at a pet shop since last year
去年以來在一家寵物店工作

用'for' 和 'since' 表達(dá)持續(xù)
用for 談?wù)撘欢螘r間。
Dave met with us for an hour. Dave 與我們會晤了一小時。
Laura will work in Munich for three years. Laura 將在慕尼黑工作三年。

用since 談?wù)搹?qiáng)調(diào)從過去某一個時間點起至今的一段時間
Lindsey and Carol have worked here since Wednesday. Lindsey 和 Carol 從星期三起就在這里上班了。
He's been our customer since last year. 他從去年起就一直是我們的顧客。
注意： Since 通常與現(xiàn)在完成時使用。

4. 談?wù)摴ぷ鞅憩F(xiàn)

談?wù)搯T工表現(xiàn)
在評估員工表現(xiàn)時，經(jīng)理可能找你了解一位同事或你的下屬的信息。你可能會聽到以下問題。
How long has she been on your team? 她在你的團(tuán)隊做多久了？
In general, how's he doing? 總體而言，他表現(xiàn)怎么樣？
Can you give me some details? 你能告訴我一些細(xì)節(jié)嗎？

經(jīng)理在了解一位員工的優(yōu)缺點后，可能會馬上詢問你他怎樣才可能改進(jìn)。注意提問和回答中 could 一詞的使用。
A: How could she improve? 她能夠怎樣改進(jìn)？
B: Well, she's sometimes late to work. She could take an earlier train in the morning. 嗯，她有時上班遲到。她早上可以坐早一點的列車。

A: What could he do better? A：他怎樣能做得更好？
B: Umm, he could pay more attention to deadlines. B：嗯，他可以多注意截止期限。

使用表達(dá) working on it 和 getting better，談?wù)撜谶M(jìn)步的員工。
He's often disorganized, but he's working on it. 他做事常常缺乏條理，但正在努力改進(jìn)。
She's sometimes a bit shy in meetings, but she's getting better. 她有時開會有點害羞，但正在慢慢改進(jìn)。

• How is Jack doing, in general?
  總的來說，Jack 怎么樣？
• In general, he's doing very well.
• Well, he works hard, and he works fast.
• Can you give me some details?
• Let's see. Sometimes he's pretty shy.
• And how could he improve?
• Is that a big problem?
• No, it's getting better. We're working on it.
  不嚴(yán)重，越來越好了 - 我們正想辦法解決。

Module 2 轉(zhuǎn)達(dá)信息

1. 思想與情感

描述我們的心理過程
在不同人群之間轉(zhuǎn)達(dá)信息時，能夠描述我們的心理過程非常有用。
A: I was wondering when we'll move to a new office. 我在考慮我們什么時候會搬到新的辦公室。
B: As you know, we need to move pretty soon. 如你所知，我們需要盡快搬遷。

A: We expect big changes in the next months. 我們預(yù)計未來幾個月會有大的變化。
B: Got it. 明白了。

如果也能說明一下您和他人的感受，也會很有作用。
A: People are worrying about job cuts. 人們在擔(dān)心裁員。
B: It doesn't surprise me. 這沒有讓我感到驚訝。

• I'm wondering what to say about the new office.
• OK, got it.
• Can we expect better salaries?我們能期望更高的工資嗎？
• People are worrying about job cuts.

2. 引述他人說的話

過去時和現(xiàn)在時的引述
當(dāng)您引述某人說過的話，您用的引述動詞，如 say，可以采用過去時。
Hey, boss, I was wondering ...
Brad said we're moving to a new office. 老板，我在想……Brad 說我們要搬到新的辦公室。

但您也可以用現(xiàn)在時態(tài)引述。這突出強(qiáng)調(diào)該人說過的話與現(xiàn)在相關(guān)，即便說話在過去。
Some people are saying that it's going to be really far from the center. 有人說這會離市中心很遠(yuǎn)。
And Tanya says there's no subway station nearby. Tanya 說附近沒有地鐵站。

• Benny said we'd move to a new office.
• People said there wouldn't be a new system.
  人們說將不會有一個新的系統(tǒng)。
• Everyone is saying there will be a new manager.
• Tanya says there will be job cuts.

3. 詢問和提出建議

What can I tell Sally and Harry?我能告訴 Sally 和 Harry 什么？
It's best to be honest.最好實話實說。

You can confirm that we're ... 你可以確認(rèn)我們……
You can confirm that we're buying Sunset Computers.

If I were you, I'd tell them ...如果我是你，我會告訴他們……
If I were you, I'd tell them that we're going to be a stronger company.

You have to tell them ...你必須告訴他們……
Got it. 明白了。
You have to tell them this information is confidential.

講話許可？
在公司知道什么能告訴別人，什么不能告訴別人，這有時很重要。類似這樣的問句很有幫助：
What can I tell people about the move? 這次搬遷我能跟人說什么？
Should I tell the guys? 我該告訴大家嗎？

相應(yīng)地，您可能期待像這樣的回答：
A: What can I tell people about the move? 這次搬遷我能跟人說什么？
B: It's best to be honest. It will happen very soon. 最好坦白說。很快就會發(fā)生。

A: Should I tell the guys? 我該告訴大家嗎？
B: If I were you, I wouldn't say anything for now. 我要是你，我現(xiàn)在什么也不會說。

• What should I say to Donna?
• You should confirm that the deal is final.
  你應(yīng)該確認(rèn)這是最終結(jié)果。
• What can I tell the team?
• If I were you, I'd say there will be some job cuts.
  如果我是你，我會說可能會有一些裁員。
• It's best to be honest.
• Should I tell our customers?
• Yes - it's always good to talk with customers.
  是的 - 和顧客交談從來都是有好處的。
• Got it. Thanks!

Module 3 主持會議

1. 會議詞匯

agenda 議事日程
items 名目
new hires 新的雇傭
short time 短時
for personal reasons 因為個人原因
visitors 參觀者
clean up 清理打掃
continue 繼續(xù)
update 升級

有關(guān)會議的有用詞匯和短語
以下是一些會議中經(jīng)常出現(xiàn)的詞匯：
Has everyone got the agenda? 大家都拿到議事日程了嗎？
There are three items today. 今天有三個議題。
First, we have several new hires. 首先，我們招聘了幾位新員工。
Jane is leaving for personal reasons. Jane 因個人原因離職。
I'll give an update on that later. 稍后我會就此予以最新說明。

• Let's look at the meeting agenda.
• She will give a company update in the meeting.
• There are four items on the agenda.
• How many new hires were there last month?
• He's leaving the company for personal reasons.
  他出于個人原因?qū)⒁x開公司。

2. Say對比tell

Simon said that this is ...
Simon 說這是……
Simon said that this is her first time in the USA.

Joan told me that we have ...
Joan 跟我講，我們……
Joan told me that we have some important visitors in the office next week.

使用 say 和 tell 引述他人說的話
Say 和 tell 意義相近。
He said that she's very nice but a little shy. 他說她很善良，但有點靦腆。
He told me that she's very nice but a little shy. 他告訴我她很善良，但有點靦腆。

正如您可能注意到的，tell 通常與 me、you 或 us 等詞搭配使用，而 say 無需搭配這些詞。
He said he would tell us the news next week. 他說他下周告訴我們消息。

如果您希望語氣更隨便，在 say 或 tell 引導(dǎo)的句子中就不需要 that。
He said he would let us know. 他說他會告訴我們。
He told me the news about the move. 他告訴了我搬遷的消息。

如果您引述 will 或 can 之類的情態(tài)動詞引導(dǎo)的句子，將情態(tài)動詞變?yōu)檫^去時形式。
John told us he would check. John 跟我們說他會檢查。
Tandy said she could finish the work herself. Tandy 說她獨自能完成工作。

• We have six new hires.
• Lisa told me that we have six new hires.
• My vacation is in two weeks.
• Lisa told me her vacation is in two weeks.
• Tell John he should clean up his desk.
• John, Lisa said that you should clean up your desk.

3. 主持會議

Thanks for coming, guys.謝謝各位前來。
I know that you're really busy.我知道你們都很忙。
Have you looked at the agenda?你們看過會議日程了嗎？
Only three items?只有三項議程嗎？
Let's get started.我們開始吧。
First, new hires.首先，新員工。
Next: office visits.其次，人員來訪。
Any questions before we continue?我們繼續(xù)之前，大家有什么問題嗎？
Can we talk about the company update?我們可以談?wù)摴镜淖钚虑闆r嗎？

主持會議
你可以分步安排會議，每一步驟都清楚明了。
1.問候和感謝參會者。
Welcome, everyone. Thanks for coming. 歡迎各位。感謝大家抽空來參加會議。
Good morning. Glad you're all here. 早上好。很高興大家全部都在。

2.闡明議事日程。
Has everyone looked at the agenda? 每個人都看議程了嗎？
There are seven items on the agenda. 這張議程上有七個事項。

3.指明會議時間安排。
We don't have much time. 我們的時間不多。
We have only 30 minutes. 我們只有30分鐘。

4.使用順序副詞，依次進(jìn)行各項議題。
First, office cleaning. 首先，打掃辦公室。
Next, new hires. 接下來，歡迎新員工。
Now let's talk about the Ramsey project. 現(xiàn)在，我們來談?wù)劺俘R項目。

5.確保參會者明白并提問。
Any questions before we continue? 在我們繼續(xù)討論之前，有什么問題要問嗎？

• Has everyone seen the agenda?
• We don't have much time, so let's move quickly.
• First, new hires. Dan's leaving for personal reasons.
• Li said that she can do his job while we hire someone.
  Li 說我們在招聘新人的時候她能做他的工作。
• Any questions before we continue?
• Now let's move to item two - company updates.

Module 4 總結(jié)會議

1. 間接疑問句 -過去時

間接疑問句 - 過去時
說話內(nèi)容可用過去時和現(xiàn)在時進(jìn)行轉(zhuǎn)述。
I want to know the latest sales figures. 我想知道最新的銷售數(shù)字。
Cody says he wants to know the latest sales figures. Cody 說他想知道最新的銷售數(shù)據(jù)。
Cody said he wants to know the latest sales figures. Cody 說他想知道最新的銷售數(shù)據(jù)。

無論如何，問題通常用過去時提出。注意，在提出的問題里，句子的順序改回主語+ 動詞。
How's the team doing? 團(tuán)隊工作表現(xiàn)怎么樣？
Cody asked how the team is doing. Cody 問團(tuán)隊工作表現(xiàn)怎么樣。

When are we going to get a new computer system? 我們什么時候會獲得新的計算機(jī)系統(tǒng)？
John asked when we were going to get a new computer system. John 問我們什么時候會獲得新的計算機(jī)系統(tǒng)。

記住，當(dāng)你轉(zhuǎn)述某人的提問時，你可能需要改變代詞和動詞來進(jìn)行正確轉(zhuǎn)述。
Where are you meeting? 你們在哪開會？
Cody asked where we are meeting. Cody 問我們在哪開會。

以下是一些直接疑問句和間接疑問句的例子。
Who are the visitors? 訪客是什么人？
Cody asked who the visitors are.
Cody 問訪客是什么人。

Why are the visitors coming? 訪客為什么前來？
Cody asked why the visitors are coming. Cody 問訪客為什么前來。

• Kari asked when the visitors arrive.
• Jane asked where we are meeting.
• Kelly asked why he is leaving.
• Jamie asked why the visitors are here.

2. 結(jié)束會議

big news 重大消息
What is that going to mean for us? 那對我們將意味著什么？
trouble 困難
Are there any more questions? 還有問題嗎？
So, to summarize:因此，總結(jié)而言。
action item 會議決議
Okay, that's it. Thank you for coming. 好的，就是這了。謝謝您的到來。

結(jié)束會議
會議結(jié)尾常常分為幾個步驟，每步都清楚明了。

1.最后提問。
Are there any further questions? 大家還有問題嗎？

2.總結(jié)會議。
To summarize, sales look good. 總結(jié)來說，銷售情況不錯。

3.陳述會議決議。
Remember, there is one action item: Confirm your team sales. 記住，這有一條決議：確認(rèn)你的團(tuán)隊銷售額。

4.結(jié)束會議。
That's it. Thanks. Have a great day. 就這樣了。謝謝。祝大家今天愉快。

3. Anyone和anything

'Anyone' 和 'anything'
當(dāng)你談?wù)摰臇|西的數(shù)目并不重要或不易識別時，在否定句和問句中用不定代詞anyone 和anything 。
Don't tell anyone about this. 不要跟任何人講這件事。
Does anyone have questions?
還有人有問題嗎？
I don't have anything to report.
我沒有什么要報告的。
Mike, do you want to say anything? Mike，你有什么要說的嗎？

• Does anyone have anything else to say?
• Do you want anything from the snack table?
  餐桌上的東西你要吃點什么嗎？
• Britney didn't have anything to say.
• Is anyone taking notes?
  有人在記筆記嗎？
• Don't tell anyone about the update.

4. 撰寫會議總結(jié)

撰寫會議總結(jié)
會后，你可能需要把總結(jié)發(fā)郵件告訴同事。這里有一份可供參照的樣文。

1. 撰寫簡短準(zhǔn)確的 subject line（主題行）。
   Royal project meeting summary Royal 項目會議總結(jié)
   Summary of Thursday's budget meeting 周四預(yù)算會議總結(jié)

2. 簡要說明你撰寫這封郵件的 main reason（主要原因）。
   I'm writing to summarize our meeting about the Royal project. 我寫信是要總結(jié)這次 Royal 項目的會議。

3. 列出所討論的 main topics（主要話題），包括提出的問題和給出的答案。
   Randy asked who is working on the project. Randy 問現(xiàn)在誰在做這個項目。
   Jeremy said that Bill and Lucy are working on the project.
   Jeremy 說 Bill 和 Lucy 正在做那個項目。

4. 列出會議達(dá)成的所有 action items（行動決議）。
   Jeremy said that he can confirm the budget by Monday. Jeremy 說 他周一之前可以確認(rèn)預(yù)算。