Let's have another look at the words you just worked out.

• I feel very frustrated when I don't succeed at something.

• Every time I call, I get his voicemail. I feel like I'm getting the runaround.

• We need employees to be forthcoming with their opinions.

• I'm always reluctant to criticize others. I don't like criticism much myself.

It’s best to be ______ when someone asks you a question.

• reluctant
• forthcoming (True)
• frustrated

The boss is ______ to have alcohol at team-building events.

• frustrated
• forthcoming
• reluctant (True)

There's nothing worse than getting the ______!

• runaround (True)
• frustrated
• reluctant

It's normal to be ______ when you can't get answers.

• runaround

• forthcoming

• frustrated (True)

• I've gotten the runaround for more than two weeks!

• I've been getting the runaround for more than two weeks!

Just remember that, in contrast to these tenses, the past tense talks about a specific time in the past.

• We went to the bar last night.

Reassuring

If someone is frustrated, you may want to offer reassurance. Use expressions like these:

• Listen – rest assured that I will get some answers.

• I can assure you that things will get better.

• I can guarantee that the situation will change.

• I will straighten things out.

I'll be ______: I'm frustrated.

• reluctant
• assured
• frank (True)

Listen – rest ______ that I will solve this problem.

• assured (True)
• frustrated
• reluctant

I can ______ you that we'll finish next week.

• straighten
• frustrate
• assure (True)

I can ______ that my boss will straighten this out.

• assure
• guarantee (True)
• frank

Please don't worry. I will ______ things out.

• straighten (True)
• freshen
• lengthen