- Project manager A realizes that additional resources are required to complete their project on time and asks project manager B for assistance with resources. If project manager B agrees, what document should be reviewed?
項(xiàng)目經(jīng)理A認(rèn)識(shí)到需要額外資源來(lái)按時(shí)完成項(xiàng)目，并請(qǐng)求項(xiàng)目經(jīng)理B提供資源方面的協(xié)助。如果項(xiàng)目經(jīng)理B同意，應(yīng)審查哪一份文件？
- A. Project staff assignment
A.項(xiàng)目人員配備 - B. Resource calendar
B.資源日歷 - C. Project organization chart
C.項(xiàng)目組織圖 - D. Team performance assessments
D.團(tuán)隊(duì)績(jī)效評(píng)估
參考答案：B。
解析：資源日歷顯示每種資源的可用工作日和工作班次。
2.While working on an assembly line, a team member reports the high failure rate of a product.
What should the project manager use to support this evidence?
在裝配線上工作時(shí)，一名團(tuán)隊(duì)成員報(bào)告了產(chǎn)品的高失敗率。項(xiàng)目經(jīng)理應(yīng)使用什么來(lái)支持這項(xiàng)證據(jù)？
- A. Kaizen approach
A.改善方法 - B. Nominal group technique
B.名義小組技術(shù) - C. Quality metrics
C.質(zhì)量測(cè)量指標(biāo) - D. Force field analysis
D.力場(chǎng)分析
參考答案：C。
解析：質(zhì)量測(cè)量指標(biāo)專用于描述項(xiàng)目或產(chǎn)品屬性，以及控制質(zhì)量過(guò)程將如何驗(yàn)證符合程度。
3.For a system implementation project in country A, a manager completes the deliverables defined in the scope and customer accepts them. This system was successfully implemented in several other countries, but the users in country A are dissatisfied with some of the functions.
What should the project manger do next to close the Project?
對(duì)于一個(gè)在A國(guó)的系統(tǒng)實(shí)施項(xiàng)目，項(xiàng)目經(jīng)理完成了范圍中定義的可交付成果，且獲得客戶驗(yàn)收。系統(tǒng)之前已成功在多個(gè)其它國(guó)家實(shí)施，但是A國(guó)的用戶對(duì)某些功能不滿意。
收尾項(xiàng)目時(shí)，項(xiàng)目經(jīng)理下一步應(yīng)該怎么做？
- A. Consult the risk register for mitigation strategies.
A.查閱風(fēng)險(xiǎn)登記冊(cè)，獲得減輕策略。 - B. Conduct meetings with the users to understand their dissatisfaction.
B.與用戶開會(huì)，了解他們不滿意之處。 - C. Organize a lessons learned meeting to capture feedback for the lessons learned knowledge
C.組織一次經(jīng)驗(yàn)教訓(xùn)會(huì)議，為經(jīng)驗(yàn)教訓(xùn)知識(shí)庫(kù)收集反饋。 - D. Provide the customer and users with all supporting project documentation to establish that project objectives were met and accepted.
D.為客戶和用戶提供所有項(xiàng)目支持文檔，確保滿足項(xiàng)目目標(biāo)并通過(guò)驗(yàn)收。
參考答案：C。
解析：可交付成果已經(jīng)獲得客戶驗(yàn)收，說(shuō)明項(xiàng)目完成技術(shù)收尾；但是用戶對(duì)某些功能不太滿意，在行政收尾時(shí)應(yīng)該總結(jié)經(jīng)驗(yàn)教訓(xùn)、了解用戶不滿意的原因、項(xiàng)目團(tuán)隊(duì)今后應(yīng)該怎么做等等，更新在組織過(guò)程資產(chǎn)中，供未來(lái)項(xiàng)目使用。
- A project team is working on the scope baseline component of the project management plan.
What document should be included?
項(xiàng)目團(tuán)隊(duì)正在努力確定項(xiàng)目管理計(jì)劃范圍基準(zhǔn)組成部分。應(yīng)將哪份文件包含在內(nèi)？
- A. Work breakdown structure (WBS) dictionary
A.工作分解結(jié)構(gòu)（WBS）字典 - B. Risk management plan
B.風(fēng)險(xiǎn)管理計(jì)劃 - C. Cost management plan
C.成本管理計(jì)劃 - D. Scope management plan
D.范圍管理計(jì)劃
參考答案：A。
解析：范圍基準(zhǔn)包括了范圍說(shuō)明書、WBS、WBS詞典。
- The following are the project tasks:
Task A (duration 4 days);
Task B (duration 3 days);
Task C (duration 4 days);
Task D (duration 2 days);
Task E (duration 3 days);
Task F (duration 4 days).
Tasks D and F cannot start until task C is complete. Tasks A and B can start any time after task
C starts, but must complete before the end of the project. Task E cannot start until task D is
complete. During the execution of task B, Which was started one day after task C had started, An
exception happened which will cause a 2-day delay for this task.
What action should be taken to ensure the project is completed on time?
項(xiàng)目任務(wù)如下：
任務(wù)A（持續(xù)時(shí)間4 天）；
任務(wù)B（持續(xù)時(shí)間3 天）；
任務(wù)C（持續(xù)時(shí)間4 天）；
任務(wù)D（持續(xù)時(shí)間2 天）；
任務(wù)E（持續(xù)時(shí)間3 天）；
任務(wù)F（持續(xù)時(shí)間4 天）。
任務(wù)D 和任務(wù)F 只能在任務(wù)C 結(jié)束后開始。任務(wù)A 和任務(wù)B 可以在任務(wù)C 開始后的任何時(shí)間內(nèi)開始，但是必須在項(xiàng)目結(jié)束前完成。任務(wù)E 只能在任務(wù)D 完成后開始。任務(wù)B 是在任務(wù)C 開始一天后才開始的，在執(zhí)行任務(wù)B 過(guò)程中，發(fā)生了一件例外事項(xiàng)，導(dǎo)致該任務(wù)延期2 天。
- A. Add more resources to task B
A. 為任務(wù) B 添加更多的資源 - B. Reassign resources to tasks on critical path
B. 為關(guān)鍵路徑上的任務(wù)重新分配資源 - C. Add more resources to task D
C. 為任務(wù) D 添加更多的資源 - D. No action is necessary
D. 不需要采取任何措施
參考答案：D。
解析：首先根據(jù)題意，畫出進(jìn)度網(wǎng)絡(luò)圖，可知任務(wù)B在非關(guān)鍵路徑上，1+3=4，延期2天變?yōu)?天，對(duì)項(xiàng)目沒影響。
